Originise

No, it's not required, especially if the payment has been made. We ask for a contact number when you place your order so our driver can reach you upon arrival and receive any necessary instructions. Alternatively, you can leave a marker at your desired location, and we will make every effort to deposit the materials there.

We operate six days a week and offer same-day delivery, including Saturdays, subject to specific conditions.

Yes, we can, depending on the quantities involved. We use plastic dividers to separate the materials and make every effort to avoid mixing them.

We are unable to provide exact delivery times, but we can accommodate reasonable time windows for sand and soil deliveries. We aim to meet your requested time within a 30-minute window, accounting for potential traffic or unforeseen delays at the site. Turf deliveries are more challenging to schedule as they typically occur as part of a larger route with a forklift-equipped truck.

Certainly! Bring a trailer or ute, and we can unload sand, soil, pebbles, mulch, or mixes using our small front-end loader or forklift directly into your vehicle.

Our knowledgeable Sales Team is available to help you determine the necessary quantities. Provide them with your area dimensions and depth requirements, and they will assist you with accurate calculations. This is their daily expertise, so you're in good hands.

Not always. Since we do not store our materials under cover, they may be wet or damp if there has been recent rain.

Yes, it is possible, but there will be extra charges for the bag and the labor required. We also require advanced notice to prepare the product for bagging, and delivery times may vary depending on unloading conditions. Typically, opting for Bulka Bags is not cost-effective unless purchasing multiple bags.

If a smaller truck is necessary or if there are height restrictions, please inform our Sales Team when placing your order. Note that ordering a smaller quantity does not guarantee delivery by a smaller truck.

Bulk deliveries are substantial and require a suitable truck. Therefore, consider the terrain over which the truck will travel. The driver will strive to unload at your specified location, but will only do so if it is deemed safe. Typically, bulk items are unloaded from the rear of the truck, so please be mindful of overhead obstructions. We cannot unload under carports, trees, phone lines, and especially power lines (we must maintain a safe distance from power lines).

Different delivery charges apply for Blocks, Pavers, Bricks, or Bulka Bags compared to bulk materials. The delivery fees for these items depend on quantity, unloading method, and delivery timeframe.